Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands.
We’re currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us.
<aside> 💡 Read more about our mission and the story of commerce here!
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Check out more about us here - https://www.bitespeed.co/ and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us (we openly brag about this 😉).
We’ve had some solid investors back us (making it easier for you to stalk us since you’d do this anyway) -
Ecommerce AI startup BiteSpeed raised USD 3.5 million
E-commerce AI start-up BiteSpeed raises $3.5 million funding led by Peak XV’s Surge
BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge
We want to keep our customers for life. To do that, customer success is probably going to be our most important function and we want to treat it like that. So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with).
We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers. We’re looking for a Program Manager – Customer Success to take the lead on making customers true fans of BiteSpeed and help us scale globally.